Privacy Policy
How we collect, use, and protect your information
Last updated: March 2026
This Privacy Policy explains how Tenders.lk ("we", "us", "our") collects, uses, and shares information when you use our website and services (the "Service").
1. Information we collect
We may collect information you provide directly (such as your name, email address, phone number, and company details) when you create an account, subscribe, contact support, or submit forms.
We may also collect certain technical information automatically, such as IP address, device/browser information, pages viewed, and approximate location derived from your IP address.
2. How we use information
- To provide and operate the Service (accounts, subscriptions, tender alerts, and support).
- To improve performance, security, and user experience.
- To communicate important service notices and updates.
- To comply with legal obligations and enforce our Terms.
3. Cookies and analytics
We may use cookies or similar technologies to maintain sessions, remember preferences, and understand usage. You can control cookies through your browser settings, but some features may not work properly if cookies are disabled.
4. Sharing of information
We do not sell your personal information. We may share information with trusted service providers who help us operate the Service (for example, hosting, email delivery, and payment processing), under appropriate confidentiality and security obligations.
5. Data retention
We retain information for as long as necessary to provide the Service and for legitimate business purposes, such as record keeping, dispute resolution, and enforcement of agreements.
6. Security
We take reasonable measures to protect your information. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.
7. Your choices
You can update certain account details through your dashboard. If you want to request deletion of your account or have questions about your information, contact us.
8. Contact
If you have questions about this Privacy Policy, please contact us at info@tenders.lk.